BC Cancer: Clinical Trial Management System Coordinator, Provincial Clinical Trials

BC Cancer
29 January 2024
Vancouver, BC
Closing Date
Applications will be accepted until position is filled.


Job Type: Regular, Full-Time

Salary Range: $65,884 - $94,708 per year

Location: 600 West 10th Avenue, Vancouver, V5Z 4E6

Hours of Work: Monday to Friday; 0800-1600/0830-1630/0900-1700

Requisition #158451E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


The Clinical Trial Management System (CTMS) Coordinator, Provincial Clinical Trials is part of a provincial program to improve the quality of clinical trials processes and achieve better compliance with protocols, regulations and guidelines. The Clinical Trial Management System (CTMS) Coordinator assists sites with adoption and on-going sustainment of CTMS and its modules, such as eDOCS, by identifying, formalizing and implementing associated best practices; builds the trial structure and its modules in the CTMS; monitors Clinical Trials activities and makes recommendations regarding quality assurance and efficiency of performance of bargaining unit staff to Site Leadership; provides high-quality training and education; facilitates communication, collaborates and exchanges knowledge associated with CTMS and its modules; and assists users in troubleshooting issues.


What you’ll do

  • Collaborate with clinical trial teams to build the trial structure in the CTMS and its modules by utilizing the trial protocols to set up the trial framework within the system and makes any necessary amendments, such as changes related to proper system use and data entry mandates.
  • Support the development and implementation of change management activities for consistent application in all BC Cancer Centres. Assist these Centres to implement tools, best practices, standard operating procedures (SOPs), training and education activities and the on-going sustainment associated with the CTMS and its modules, such as eDOCS.
  • Provide guidance and instruction to clinical trials study team and principal investigators on the trial build in the CTMS. Liaise with all BC Cancer Centres to ensure data quality for all metrics reflected in the CTMS system by providing guidance regarding quality assurance processes.
  • Analyze data and provide metrics associated with Clinical Trial life cycles and patient workflows, including associated bargaining unit staff response and completion times, for continuous workflow process improvement. Provide feedback and training recommendations to Site Leadership based on this analysis.
  • Utilize CTMS metrics to develop reports (e.g. dashboard reports and metrics on patient accrual for individual clinical trials and research performance) and make recommendations to Site Leadership regarding data entry errors, missing data, process gaps and development, bargaining unit staff performance and training records, for the purposes of greater efficiency and Centre performance.
  • Liaise with other CTMS Coordinators across PHSA as necessary to participate and provide feedback on continuous improvement of Provincial Clinical Trials Office services and processes.


What you bring

  • A level of education, training, and experience equivalent to a Bachelor’s Degree in Public Health, Health Sciences, or a related field
  • A minimum of three (3) years recent related experience in Clinical Trials and using Clinical Trials Management Systems (e.g., RealTime).


You will also have:

  • Sound knowledge of clinical research and clinical trial terminology and methodology understanding of clinical trials protocols and the ability to communicate with research staff.
  • Excellent interpersonal, management, coordination and communication skills, including the ability to facilitate, influence, negotiate and persuade others.
  • Strong ability to teach and train.
  • Ability to deal effectively with all levels of staff.
  • Strong analytical, critical thinking and problem solving skills.


You have:

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

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